Quality Improvement Initiatives Research Paper Example | Topics and Well Written Essays - 2750 words

Quality Improvement Initiatives - Research Paper Example It is evidently clear from the discussion that the changes that have largely inspired the need to improve quality of service in the healthcare to include advancement in technology, the need to increase effective use of resources amidst the rising cost of health care, changing patient needs due to new infections or new guidelines. Quality in health care institutions is a product of a number of factors, which are related either directly or indirectly to health care procedures. These factors do not work independently but jointly to determine the quality of health care that an institution gives, therefore, the quality of healthcare will be affected depending on the number of factors that directly affect it. One of the factors that affect the quality of healthcare is the management of health institutions; institutions that enjoy good management are likely to provide quality healthcare compared to the institutions with poor management. Institutions with visionary and proactive leaders who are genuinely involved in the affairs of the facilities they are in charge usually report higher levels of customer satisfaction in comparison to those whose leadership adopts a hands-off approach. This can be attributed to the fact that a leadership that is actively involved in running the affairs of the institution motivate other employees to work toward achieving the objectives of providing quality health care. However, some scholars argue that the management of healthcare institutions does not affect the quality of health care that is provided since they are not directly involved in treating or nursing the patients, therefore the people who affect the quality of care that patients receive are those who directly handle them such as nurses and doctors. The validity of this claim has been put into doubt since the motivation of the doctors and nurses depend on how the management handles their issue.